QUALITY OFFICE-Retailers

Within Germany not only products, but also specialized dealers and consultants can be certified according to the QUALITY OFFICE standard.

The first place to go when planning an office and buying office furniture is usually the local retailer. Their service is central for the quality of the subsequent furnishing of the office. However, the actual quality of consulting, planning and service can only be determined after the office space has been newly furbished or changed. For this reason recommendations and certifications play an important role when choosing dialog and service partners.

The definition of requirements for qualified retailers as part of QUALITY OFFICE is the foundation for a meaningful qualification process for these sales organizations.

Benefits for customers:

Being the first place to go for office furniture, retailers have to be able to capture the customer’s needs, give quality advice, prepare integrated planning and offer a complete pre and after sales-service.

The QUALITY OFFICE label will enable office furniture customers in the future to determine where they can get tailored service, competent advice and high-quality products.

Benefits for retailers:

Certification enables retailers to communicate their competence easily by using a label from a neutral third party.

All certified retailers will be listed in a database on our website www.quality-office.org.